Refund And Return Policy

Read And Understand Return and Refund Policy :

 

Thank you for visit and coming.

If, for any reason, You are not completely satisfied with a purchase or service, We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products or service that You purchased with Us.

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Return and Refund Policy:

 

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Topupid.Topupdiamond.Site

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to our current Site, accessible from https://topupid.topupdiamond.site/.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the services or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by with your order details:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

 

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods or Service were purchased in the last 7 days
  • The Goods or Service are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods or Service made to Your specifications or clearly self-personalized.
  • The supply of Goods or Service which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods or Service which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods or Service which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. However we provide you with every support and help in the process.

Only regular priced Goods or Services may be refunded. Unfortunately, Goods Or Service on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods or Service

 

You are responsible for the cost and risk of returning the Goods to Us. You should send us an email with your concern.

Damaged Goods & Service

We cannot be held responsible for Goods or service damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

 

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us And Support

 

If you have any questions about our Returns and Refunds Policy, please contact us:

By E-Mail: [email protected]

Phone & Call Support To You : +91 9718410940

We are active and available for your help and support.